FAQs
Got Questions? We've got answers to help you feel completely prepared for your session
Do you offer direct billing?
Mobile Bodies does not offer direct billing. It is highly recommended that you understand your benefits before booking your service appointment so you are clear on your coverage. However, you will receive a receipt for the submission of services rendered.
Which treatment should I choose?
If you are not sure what treatment to choose here is an easy guide for you.
- Therapeutic Massage: If dealing with chronic or acute issues that are specific to a specific area that is not related to sport.
- Sports Massage: Looking for sports performance, or injury prevention, sports injury etc...
- Relaxation Massage: Stress got you down or generalized pain that may not be debilitating.
- Movement Coaching: This is designed to go hand in hand with massage therapy. Do you find yourself struggling with exercise or keep getting hurt every time you start? Movement coaching is designed to tease out your problem areas and give specific, personalized directions on the way in which you should move, or exercise based on your needs.
Keep in mind even if you are not sure where to start, just start. Your body will thank you and we can adjust as we need to.Do I have to take off my clothes for a massage?
It depends. There is no requirement for you to take off your clothes. First and foremost is that you feel safe. Pending the type of service, you are looking for usually depends on the clothes. If you want to ease the stress away with a general Swedish massage I would recommend most clothes off for I think you will find it more beneficial and more enjoyable. Therapeutic and sports massage depends. If you are not sure or nervous about massage feel free to ask.
How often should I receive a massage?
It depends on your goals — for general wellness, every 2–4 weeks is great. For pain or injury, weekly sessions may help at first. Athletes often benefit from 1–2x per week during training. [Read more ➝]
Do you massage children?
Yes! children often love massages. it helps to soothe their nerves, releases stress, improves sleep. Overall, makes them feel happy (so my children say). Children of all ages can get a massage. I have worked with children as young as 3, Teenagers in sport provides amazing benefits. Appointments are added with their parents for 30 min pending age. Ask more about it if interested.
How does massage in my home work?
Massage at home is the best! it is super convenient, saves you time and energy all of which we could use more of. I know you may be asking where is this massage performed. The answer is just about anywhere. All we need is a small space to fit my table and that's it. you could even get a massage outside (obviously weather permitting). The nice this is that you get to control your environment.
My home will not work...Is there a clinic I can see you at?
Yes! I work out of two clinics at this time
Cancellations & No shows
At Mobile Bodies, we value your business and your time. When you book with us we are making a commitment to guarantee your appointment time and refusing all other requests once you have made the appointment.
- When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients.
- Please understand practitioners only get paid when a service is delivered.
- Respecting one another's time is essential.
24-hour notice is required for all cancellations:
- Cancellations without 24-hour notice will be charged a rate of 50% of booked service fee and must be paid prior to the follow-up appointment.
- No shows will be charged the full rate for service booked and must be paid prior to the follow-up appointment.
Exceptions to this rule are listed below:
- The appointment can be filled with another client.
- COVID-19 cancellations due to symptoms, exposure or taking care of a loved one are cancelled without question, rebooking will require 14-days or negative testing.
- If an appointment is cancelled on behalf of Mobile Bodies for any reason you will not be charged a fee.
- 24-hours prior to your appointment, you will receive a covid-19 questionnaire which is required to be filled out prior to your appointment. If this questionnaire is not filled out by the day of your appointment will be cancelled.
- Upon booking your first appointment you will be emailed an electronic intake form which must be filled out prior to your appointment. If this intake form is not complete it will have to be filled out during your appointment time. filling out this form prior to your appointment meeting will help us to serve you better.
- If an emergency arises, please let us know as soon as possible so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.
- Missed appointment fees are not eligible for direct billing or insurance compensation.
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